ConsCallHome/InmateDirect Privacy Policy

Updated November 23, 2016.


We consider the privacy of our Subscribers to be our top concern and priority. We may, in some circumstances, provide your information to trusted parties for purposes such as: complying with court orders and other legal processes or procedures as dictated by Federal, State or Local government entities; enforcing our agreements and property rights and obtaining payment for our products and services, including the transfer of delinquent accounts to trusted parties for collection. We retain the right to assign the data to a third party in the event of a substantial sale of ConsCallHome and InmateDirect assets. In the event of any assignment to a third party, you and the Assignee will maintain all rights and obligations under this agreement.

Data Collected

Among the types of Personal Data that this Application collects, by itself or through third parties, there are: Cookie, Usage Data, First Name, Last Name, Phone number, Country, State, Province, Email and ZIP/Postal code. Other Personal Data collected may be described in other sections of this privacy policy or by dedicated explanation text contextually with the Data collection.

The Personal Data may be freely provided by the Subscriber, or collected automatically when using this Application. Any use of Cookies - or of other tracking tools - by this Application or by the owners of third party services used by this Application, unless stated otherwise, serves to identify Subscribers and remember their preferences, for the sole purpose of providing the service(s) required by the Subscriber.

Failure to provide certain Personal Data may make it impossible for this Application to provide its services.

The Subscriber assumes responsibility for the Personal Data of third parties published or shared through this Application and declares to have the right to communicate or broadcast them, thus relieving Millicorp of all responsibility.

Method of processing

Millicorp processes the Data of Subscribers in proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure,modification or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposesindicated. In addition to Millicorp, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of thesite (administration, sales, marketing, legal, system administration) or external parties (such as third party technical service providers, mail carriers,hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by InmateDirect. The updated list of these parties may be requested from Millicorp at any time.


The Data is processed at the Millicorp operating offices and in any other places where the parties involved with the processing are located. For further information, please contact Millicorp.

Conservation Time

The Data is kept for the time necessary to provide the service requested by the Subscriber, or stated by the purposes outlined in this document, and the Subscriber can always request the Data Controller for their suspension or removal.

The Use of Collected Data

The Data concerning the Subscriber is collected to allow the Application to provide its services, as well as for the following purposes: Analytics and Contacting the User. The Personal Data used for each purpose is outlined in the specific sections of this document.

Additional Information on Data Collection and Processing
To promote use of our Services.

For example, if you leave your Personal Information when you visit our Website and don't sign up for any of the Services, we may send you an email or call asking whether you want to sign up. And if you use any of our Services, and we think you might benefit from using another Service we offer, we may send you an email or call telling you about it.

To bill and collect money owed to us.

This includes sending you emails, invoices, receipts, notices of delinquency, and alerting you if we need a different credit card number. We use third parties for secure credit card transaction processing, and we send billing information to those third parties to process your orders and credit card payments.

To enforce compliance with our Terms of Use and applicable law.

This may include developing tools and algorithms that help us prevent violations.

To provide customer support.
To protect the rights and safety of our Members and third parties, as well as our own.
To meet legal requirements

like complying with court orders and valid subpoenas.

To provide information to representatives and advisors

like attorneys and accountants, to help us comply with legal, accounting, or security requirements.

To prosecute and defend a court, arbitration, or similar proceeding.
To support and improve the Services we offer.

This includes using call frequency data to negotiate future contracts.

To communicate with you about your account

for informational, not promotional, reasons.

To transfer your information

in the case of a sale, merger, consolidation, or acquisition. In that event, any assignee will be subject to our obligations under this Privacy Policy, including your rights to access and choice. We will notify you of the change either by sending you an email or posting a notice on our Web site. We reccommend that you occasionaly check this page and our Terms and Conditions page. You will continue to maintain all of your rights and obligations pursuant to this Agreement.

To send you informational and promotional content that you may choose (or "opt in") to receive.

You can stop receiving our promotional emails by following the unsubscribe instructions included in every email.

Additional Information about User's Personal Data

In addition to the information in this privacy policy, this Application may provide the Subscriber with contextual information concerning particular services or the collection and processing of Personal Data.

System Logs and Maintenance

For operation and maintenance purposes, this Application and any third party services may collect files that record interaction with this Application (System Logs) or use for this purpose other Personal Data (such as IP Address).

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from Millicorp at any time at its contact information.

The rights of Subscribers

Subscribers have the right, at any time, to know whether their Personal Data has been stored and can consult Millicorp to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to Millicorp at the contact information set out above. This Application does not support "do not track" requests.

To understand if any of the third party services it uses honor the "do not track" requests, please read their privacy policies.

Changes to this privacy policy

Millicorp reserves the right to make changes to this privacy policy at any time by giving notice to its Subscribers on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the top. If a Subscriber objects to any of the changes to the Policy, the Subscriber must cease using this Application and can request Millicorp to erase the Personal Data. Unless stated otherwise, the then-current privacy policy applies to all Personal Data Millicorp has about Subscribers.

Opt-Out policy

If you would like to unsubscribe from any or all of our company's emails, please contact us at [email protected] or 888-524-6151.